Service Objects DOTS LogoDOTS Order Validation

Validate Orders in Real-Time
Reduce Fraud and Chargebacks

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Real-time fraud detection API with quality scores
Verify, standardize and correct customer inputs
Helps fight chargebacks and improve customer satisfaction

DOTS Order Validation, a real-time API web service, verifies and corrects customers’ details while cross-validating key data points to help identify potential fraud and chargeback risks. This service includes our industry-leading, address validation and correction service, ensuring that addresses are correct and deliverable. The service can be used to validate both Business-to-Consumer (B2C) and Business-to-Business (B2B) orders through a simple test type setting.

To help fight fraud, Order Validation provides an overall quality score from 0-100 by cross-checking the customer’s payment and shipping information, along with their phone number(s), email address and IP details. This comprehensive cross-checking enables companies to flag orders for further review, contact customers for corrections, cancel orders before service or products are supplied or simply ship with confidence. In addition to the overall quality score, each component is provided individual quality scores, so you can see exactly where there might be issues with the customer’s information and help them correct these issues, improving customer satisfaction and lowering costly shipping and support issues.

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How Order Validation Works

Please select from our sample data and see how our service validates, corrects, appends and scores your orders.

Input
CHOOSE FROM OUR SAMPLE ORDER
SAMPLE INPUTS
Request URL

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https://trial.serviceobjects.com/OV/api.svc/OrderValidate?BIN=558862&NumberOfItems=20&TransactionTotal=34.5&MCC=&Email=support@serviceobjects.com&IPAddress=64.213.134.4&TimeOfDay=&BillingCompanyName=Taco+Bell&BillingFirstName=George&BillingLastName=Lopez&BillingAddress=821+N+Milpas+St&BillingAddress2=&BillingCity=Santa+Barbara&BillingState=CA&BillingPostalCode=93103&BillingCountry=USA&BillingPhone=(805) 962-1114&BillingAddressIsResidential=FALSE&ShippingCompanyName=Service+Objects&ShippingFirstName=Aki&ShippingLastName=Stankoski&ShippingAddress=27+E+Cota+St&ShippingAddress2=STE+500&ShippingCity=Santa+Barbara&ShippingState=CA&ShippingPostalCode=93101&ShippingCountry=USA&ShippingPhone=8059631700&ShippingAddressIsResidential=false&TestType=BusinessToBusiness&LicenseKey=[YourKey]

Real-Time API Responses

Our Order Validation service performs 130+ cross-validation checks, allowing us to correct and append your data, while providing a comprehensive, overall quality score from 0-100.

Service Result CORRECTED       APPENDED

Please select or enter input data to see results

Overall Score
Component Scores
Note Codes
Note Code Descriptions
Warning Codes
Warning Code Descriptions
Billing Address
Billing City
Billing State
Billing Postal Code
Billing Country
Shipping Address
Shipping City
Shipping State
Shipping Postal Code
Shipping Country
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Test 500 Transactions
Response
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For Developers

Our services are built API-first with a focus on data quality and ease of integration.
We support REST, SOAP, GET and POST requests over HTTP/S outputting in XML and JSON formats.

Our API web services are compatible with all major programming languages and we have over 200 pieces of sample code (both snippets and full solutions) available to help with your integration.

Programming languages - Php, Java, C#, .net, ASP, Ruby on Rails, Python, Cold Fusion, Apex

Visit Developer Guide

Features and Benefits

24/7/365
Customer Support
99.999%
Uptime Guarantee
Dedicated
Support Engineers
  • Cross-validates customer information against seven distinct Contact record components including: Address Validation - US, Phone Exchange, IP Address Validation, BIN Validation and Email Validation
  • Validates the billing and shipping contact name and returns helpful flags that indicates things like if the name is bogus, vulgar or a string of dictionary words
  • Validates the 6 digit Bank Identification Number (BIN) of a card and also returns flags to indicate if the BIN is for a gift card or if the card is from a country of high risk
  • Billing and shipping address outputs are validated, standardized and corrected to USPS mailing standards, and multiple notes are returned including flags for PO boxes, non-contiguous state, vacant lot or returning mail
  • Validates the email address and returns warning flags including disposable email address, bogus or potential spam-traps
  • Over 200 proprietary tests are performed to normalize and standardize data and an overall order score of 0-100 is produced, and flagged for pass, review or fail
  • Validates billing and shipping phone numbers; mismatches in geographic fidelity are flagged before the transaction reaches credit card gateway
  • Accepts your Merchant Category Code (MCC) to help identify the incoming order information
  • Real-time API or batch services available
  • Response time as fast as 1000 milliseconds

Additional Resources

Datasheet     |     Product Video

Four Ways to Use Order Validation

Real-Time API
Enterprise-grade
RESTful API
Cloud Connectors
Connects with major marketing, sales and ecommerce platforms
List Processing
Securely upload lists
for processing
Quick Lookups
Great for spot-checking
or small batches

Some of the world's biggest brands rely on Service Objects