Press Releases

New upgrades provide enhanced capabilities for addresses in Mexico, the Netherlands and Sweden.

SANTA BARBARA, CA, (March 27, 2020) – Service Objects, the leading provider of real-time global contact validation solutions, has released an upgrade for its DOTS Address Validation – International service that includes improved coverage and capabilities for global addresses in three countries.

More and more businesses are operating on a global scale, and this upgrade demonstrates our commitment to continually improving our global address validation capabilities to meet the needs of our clients worldwide.

Geoff Grow, CEO, Service Objects

In collaboration with one of its partner vendors, this upgrade provides improved coverage for addresses in Mexico, Sweden and the Netherlands, at both a premise level (such as residence or business addresses) and at street level. In addition, in Sweden and Netherlands, upgraded validation capabilities include enhanced processing of umlauts in contact data. Umlauts are a mark (for example, ö) that is used to change the pronunciation of vowels in Germanic languages such as German, Swedish and Icelandic.

“Address Validation – International provides validation and correction for addresses in over 250 countries,” said Geoff Grow, CEO of Service Objects. “More and more businesses are operating on a global scale, and this upgrade demonstrates our commitment to continually improving our global address validation capabialities to meet the needs of our clients worldwide.”

This Address Validation – International upgrade is available immediately and no action is required on the part of current users.

Address Validation – International is part of a family of global contact data validation APIs available from Service Objects. We offer a free 500-transaction license key for new and evaluation users, together with industry-leading 24/7/365 support and guaranteed 99.9999% uptime. To learn more about our global address validation service, please visit our website.

About Service Objects

Founded in 2001, Service Objects is the leading provider of contact validation solutions, validating online transactions in real-time, including contact name, address, phone, email, and device. Using Service Objects’ global validation and location web services, businesses can identify potentially fraudulent contact records, append additional contact information, and process transactions in a more efficient manner. Service Objects has validated over 4 billion contacts, and major brands such as American Express, LendingTree, and Amazon rely on Service Objects for their data validation needs. For more information about Service Objects’ real-time web services, contact This email address is being protected from spambots. You need JavaScript enabled to view it. .

Combining industry-leading databases with machine learning produces superior-quality results that improve the user experience.

SANTA BARBARA, CA, (March 17, 2020) – Service Objects, the leading provider of real-time global contact validation solutions, announced it is delivering enhanced results for contact data validation by coupling artificial intelligence (AI) capabilities with its extensive network of over 300 data sources. This combination makes these services the most complete and accurate contact validation APIs available today.

We now process over half a billion transactions per year, and by employing adaptive machine learning, our products learn from these transactions to improve the quality of our proprietary databases.

Geoff Grow, CEO, Service Objects

Service Objects’ APIs allow customers to validate global contact information within their software platforms. These services can verify a contacts' name, global address, phone, email address and device simultaneously against hundreds of authoritative data sources, all in less than a second.

Service Objects’ services work with a process of adaptive machine learning that continually improves their capabilities, leveraging the results of previous transactions. With each transaction processed, the systems behind these services get better and more intelligent at detecting incorrect or fraudulent information, improving speed and accuracy for future transactions.

“Artificial intelligence gives our customers some very real advantages,” said Geoff Grow, Chief Executive Officer at Service Objects. “We now process over half a billion transactions per year, and by employing adaptive machine learning, our products learn from these transactions to improve the quality of our proprietary databases. This allows us to provide the most accurate and up-to-date data for the mission-critical needs of our clients.”

These artificial intelligence capabilities are part of a process of continual product improvement, together with Service Objects’ focus on quality service and reliability – a reputation that includes 24/7/365 support, industry-leading technical expertise, bank-grade security and guaranteed 99.999% uptime. Service Objects’ services integrate with leading CRM, sales and marketing automation platforms to provide seamless capabilities within your business environment.

To learn more about any of our global contact validation services, get a free trial or request a demo, please visit our website.

About Service Objects

Founded in 2001, Service Objects is the leading provider of contact validation solutions, validating online transactions in real-time, including contact name, address, phone, email, and device. Using Service Objects’ global validation and location web services, businesses can identify potentially fraudulent contact records, append additional contact information, and process transactions in a more efficient manner. Service Objects has validated over 4 billion contacts, and major brands such as American Express, LendingTree, and Amazon rely on Service Objects for their data validation needs. For more information about Service Objects’ real-time web services, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Qualified organizations can run up to 100,000 transactions to more efficiently administer aid.

SANTA BARBARA, CA, (March 13, 2020) – Service Objects has announced it will offer health and emergency management organizations administering aid to communities impacted by the Coronavirus (COVID-19) with free access to its advanced contact data validation and location intelligence APIs, helping them reduce the spread of the infectious virus.

In addition to offering free access to our advanced contact validation and location intelligence APIs, our staff is equipped and ready to securely work remote to keep the business running smoothly.

Geoff Grow, CEO, Service Objects

With COVID-19 being declared a global pandemic and causing major disruptions in lives and businesses around the world, Service Objects is offering qualified organizations up to 100,000 free transactions to use in their global contact validation and location intelligence APIs. Organizations can also securely send a list to be processed.

Service Objects’ data quality APIs are powered by the most accurate and up-to-date data sources and are continuously improved by machine learning. Organizations can use Service Objects’ data quality platform to respond to this global crisis in the following ways: international geocoding and IP geolocation help map COVID-19 hotspots; international address validation assists in delivering medicine to accurate addresses; reverse phone appending adds mailing addresses to patient lists and phone appending adds phone numbers to patient lists. Service Objects is also HIPPA compliant so medical and health organizations can be sure they are meeting strict privacy guidelines while helping fight COVID-19.

“The fast spread of this global pandemic is having a very real impact on our customers and local community,” said Geoff Grow, Chief Executive Officer at Service Objects. “In addition to offering free access to our advanced contact validation and location intelligence APIs, our staff is equipped and ready to securely work remote to keep the business running smoothly. We do not foresee any impact to the operations of our business. Our entire team is committed to doing our part to lessen the impact of COVID-19.”

Qualified organizations who are interested in taking advantage of this offer can contact Service Objects here.

About Service Objects

Founded in 2001, Service Objects is the leading provider of contact validation solutions, validating online transactions in real-time, including contact name, address, phone, email, and device. Using Service Objects’ global validation and location web services, businesses can identify potentially fraudulent contact records, append additional contact information, and process transactions in a more efficient manner. Service Objects has validated over 4 billion contacts, and major brands such as American Express, LendingTree, and Amazon rely on Service Objects for their data validation needs. For more information about Service Objects’ real-time web services, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Enhancements include better match rates, improved processing of difficult addresses, and enhanced output data for validated addresses.

SANTA BARBARA, CA, (February 5, 2020) – Service Objects, the leading provider of real-time global contact validation solutions, has released a major upgrade to its DOTS Address Validation – Canada service. This new release is available immediately for clients processing Canadian addresses.

Many of our global clients market to businesses and consumers with Canadian addresses. These new enhancements underscore our commitment to serving Canada and all of North America with our address validation services.

Geoff Grow, CEO, Service Objects

Address Validation – Canada is an API-based service that provides industry-leading address matching algorithms to verify, correct and append Canadian addresses. Using up-to-date address data from Canada Post, this service provides coverage for over 15 million Canadian addresses in all ten provinces and three territories. It supports and returns address data in both English and French with automated language detection and provides output casing options to meet Canada Post’s standards.

With an average 90ms response time, Address Validation - Canada is designed to meet the needs of the most demanding applications without performance degradation. Some of the new enhancements available in this latest release include:

  • New datasets and better algorithms to significantly increase match rates for addresses, with a 40% increase in addresses found and matched
  • Improved processing capabilities for difficult to parse addresses
  • Enhanced and more complete data provided on returned addresses

“Many of our global clients market to businesses and consumers with Canadian addresses. These new enhancements underscore our commitment to serving Canada and all of North America with our address validation services,” said Geoff Grow, Chief Executive Officer at Service Objects. “In fact, we are so confident in the quality of our data that we are the only company to offer customers a 10 transaction credit in the rare occasion we return an inaccurate result.”

This enhanced version of Address Validation – Canada is part of an ongoing commitment from Service Objects to provide improved performance and capabilities for its contact data validation products, backed by 24/7/365 support, guaranteed 99.9999% uptime, and unparalleled technical expertise.

To learn more about any of our global contact validation services, please contact us.

About Service Objects

Founded in 2001, Service Objects is the leading provider of contact validation solutions, validating online transactions in real-time, including contact name, address, phone, email, and device. Using Service Objects’ global validation and location web services, businesses can identify potentially fraudulent contact records, append additional contact information, and process transactions in a more efficient manner. Service Objects has validated nearly 4 billion contacts, and major brands such as American Express, Best Buy, and Amazon rely on Service Objects for their data validation needs. For more information about Service Objects’ real-time web services, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Validating 4 billion transactions improves datasets and leads to a better world.

SANTA BARBARA, CA, (February 19, 2020) – Service Objects, the leading provider of real-time contact validation solutions, has reached a major milestone in the company’s history by processing its four billionth transaction.

Our system relies on complex datasets. With every transaction we run, our system gets better at weeding out bogus addresses and fraudulent information for our customers.

Geoff Grow, CEO, Service Objects

This milestone reinforces Service Objects’ role as the industry expert in contact data validation, with services that now include global address and email validation, phone validation and more. The company now serves over 2,800 customers, including major firms such as Amazon, Best Buy, Microsoft, Verizon and Mastercard.

“You might be wondering what data science has to do with waste. We’ve found that by examining transaction data through the lens of fraud prevention, data patterns can show evidence of malicious behavior like bogus registrations or organized theft,” said Geoff Grow, Chief Executive Officer at Service Objects. “Our system relies on complex datasets. With every transaction we run, our system gets better at weeding out bogus addresses and fraudulent information for our customers.”

Processing over four billion transactions reinforces Service Objects’ commitment to conservation, one of the company’s founding principles when it was first established in 2001 to reduce waste caused by bad data. Since the company’s founding, its data quality efforts, making sure addresses are accurate and deliverable for its customers, have resulted in saving over 2 million trees and 125,000 tons of paper.

“Our 4 billion milestone reflects the strong growth in the usage of Service Objects services over the past year, as well as the increasing role validated data now plays in marketing, fraud prevention, regulatory compliance, customer service and many other areas,” said Mr. Grow.

Service Objects’ record-breaking transaction volume and rapid customer growth were achieved by their commitment to service quality and corporate culture that have been a cornerstone of the company, including 24/7/365 support, guaranteed 99.999% uptime, unparalleled technical expertise and more.

To learn more about any of our global contact validation services, please contact us.

About Service Objects

Founded in 2001, Service Objects is the leading provider of contact validation solutions, validating online transactions in real-time, including contact name, address, phone, email, and device. Using Service Objects’ global validation and location web services, businesses can identify potentially fraudulent contact records, append additional contact information, and process transactions in a more efficient manner. Service Objects has validated over 4 billion transactions, and major brands such as American Express, LendingTree, and Amazon rely on Service Objects for their data validation needs. For more information about Service Objects’ real-time web services, contact This email address is being protected from spambots. You need JavaScript enabled to view it..