About Us

Customer Success Stories

Over 2,800 customers rely on us every day to be the solution for their data quality challenges. Meet some of our customers and read what they have to say about us.

ethan

“Accurate shipping addresses are critical to our business, and Service Objects’ Address Validation services play a key role in verifying correct contact data throughout North America for Ethan Allen. Plus everyone at Service Objects is easy to work with, with great technical support and a smooth implementation process.”

Deborah McManus
Digital Project Manager, Ethan Allen

“I love working with Service Objects. The knowledgeable team provided top-notch customer service and guidance to get our Marketo instance running smoothly with DOTS Email Validation, and they were readily available for us when we expanded our use of the service to our wider database.

We use Email Validation to validate our customers’ email addresses in real-time as they fill out forms so we can ensure deliverability and filter out mistakes and honeypots. Email Validation is something we will continue to run within Marketo well in to the future because of Service Objects’ excellent customer service and easy connectivity.”

Troy Vian
Digital Media Specialist, Ash Brokerage

“I have been teaching law enforcement professionals for several years and one tool I always recommend to my students is Service Objects’ DOTS Geophone Plus, a telephone verification and reverse phone lookup API solution. There are many occasions during the investigative process when we only have phone numbers and need to quickly find additional information such as phone carrier or an address associated with a number. DOTS GeoPhone Plus is hands down the best product on the market and has the best accuracy rate of any of the solutions I have tried. I can’t recommend it highly enough.”

Michael Gordon
CEO, DataVeillance
alyce-white

“Accurate shipping addresses are critically important to us – not just because of our close customer relationships, but because errors lead to extra charges with our shipments. Address Validation helps us ensure that we always ship accurately.”

Kelly Salmon
Director of Gift Operations, Alyce

“Our client–the Smithsonian–underwent a year long, extensive survey of visitors to their 15 museums. Service Objects’ Demographics Plus played a valuable role providing additional insight by adding demographic data to the visitor survey database. The appended data helped facilitate additional analyses vital to this project. I would definitely use Service Objects’ data quality solutions in future marketing research projects.”

Matthew Petrie
President, BDRC Americas

“Service Objects isn’t just a great software company – they go out of their way to work with our business processes as well, including our quotation and invoicing process. Their reps always give us the extra care to “work with us” whenever we need it.”

Paul Bushko​​
Principal Engineer, Hughes Network Systems

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“Service Objects worked with us to obtain the precise, accurate location data. We are paying significantly less per address, and they helped us find 20% more locations than we thought possible. Service Objects is the only company we found that has a financially-backed guarantee to ensure the data we submit is HUBB compliant.”

Rick Fitchhorn
CAD Manager, Great Plains Communications

“One of the best decisions we made to increase productivity was deciding to use Service Objects’ Address Validation service. By connecting our system to Service Objects’ API protocol, we prevent mistakes and duplications before they happen, helping us keep our efficiency flowing.”

David De Rosa​​
Principal, IPA Asset Management

“We use Service Objects’ FastTax to handle the complexities of California sales tax in our ecommerce system. It is very accurate–it’s basically ‘set it and forget it.’ We’ve never had a problem and are happy to have a solution that makes calculating sales tax so easy.”

Linda Baker
CTO, The Wyanoke Group

“From technical to business questions, I have never dealt with a more knowledgeable and helpful group. The product is excellent and the support is well beyond expectations.”

Bill Martin
Advent Software

“We were amazed that Service Objects was able to find telephone numbers for 20-year old data we submitted. We were thrilled to get 20% matched to phone numbers!”

Clark Workman
Crouser & Associates
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“Service Objects worked with us to obtain the precise, accurate location data. We are paying significantly less per address, and they helped us find 20% more locations than we thought possible. Service Objects is the only company we found that has a financially-backed guarantee to ensure the data we submit is HUBB compliant.”

Rick Fitchhorn
CAD Manager, Great Plains Communications

“Service Objects’ DOTS Email Validation Service helped us ensure our contacts were accurate and up-to-date. The end result was nearly doubling the open rate in our latest email campaign. The process was quick and easy, and our updated list was returned to us in less than 24 hours.”

Brice Praslicka
Marketing Coordinator, Bottle Rocket

“The address validation process has been a great help. We’ve improved our mailing efficiency, and the additional county information has opened up important opportunities for fundraising with foundations that only operate in specific counties.”

Stephan Fopeano
Angel Flight West
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“Service Objects worked with us to obtain the precise, accurate location data. We are paying significantly less per address, and they helped us find 20% more locations than we thought possible. Service Objects is the only company we found that has a financially-backed guarantee to ensure the data we submit is HUBB compliant.”

Rick Fitchhorn
CAD Manager, Great Plains Communications

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